CUSTOMERS TRUST US

Frequently Asked Questions

Can I order a standard model with some modifications?

Yes, opt for a SoundCart model and your cart will be built to order, with your customisation.
Please contact us to discuss your requirements.

How quickly will I receive my order?

All of the carts from SoundCart may be built to order, to ensure a custom fit for you and your workflow.
Please allow up to 14 days for delivery for any carts with customisations.

I need a spare part that I can't see online.

Please do get in touch, we don’t list every spare part nut and screw from SoundCart, although we do have access and we’re more than happy to supply.

Is there a standard warranty for SoundCart?

Yes, SoundCart.audio extend a limited one-year parts and labour warranty to all of their products from the date of original purchase. SoundCart.audio warrants their products to be free of defective material and workmanship for a period of one year from the original date of purchase and agrees to repair or replace such defective part(s) or the entire product at its option, provided it is returned to SoundCart.audio. Shipping and insurance costs to SoundCart.audio must be prepaid by the owner.

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