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Frequently Asked Questions

Can you terminate microphones for different wireless systems?

Yes. We offer a bespoke microphone termination and re-termination service for many popular wireless systems. Whether you’re purchasing a new lavalier microphone or need an existing one re-terminated, our in-house workshop can help.

Please get in touch or simply fill in the service and repair form online should you wish to take advantage of this service.

 

I'd like some technical advice on mics, is this a service you can offer? 

Absolutely. Our experienced team can recommend the best microphone based on your application, budget, recording environment, and wireless system. We’re always happy to provide technical advice before you buy, simply call on 01789 777040 or email us at sales@raycom.co.uk.

The item says 'Back Order Available' what does this mean?

This simply means we are currently out of stock, you may of course still order through the site as normal, and we’ll have the microphone shipped as soon as possible. Please get in touch if you need it for a specific date and we’ll advise.

How do I prevent wireless microphone interference on a film set?

Wireless microphone interference can be a real headache on a film set, but there are several strategies you can employ to minimise or eliminate it, and we can of course advise on the following.

Frequency scanning, co-ordination and planning

Quality equipment, including cables and power

Antenna placement and sources of interference

 

Do you offer microphone repairs and servicing?

Yes. Alongside our repair service for supported products, we also offer microphone re-termination, custom cabe solutions, and expert technical support to help keep your equipment performing at its best.

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